The Media and Papua New Guinea

I read an article today from former AAP PNG correspondent Eoin Blackwell comparing Sydney’s road rage issues to be less stressful that “carjacking and murders in Papua New Guinea”.

PNG is a stressful place, not just for expats but locals as well. They don’t like being carjacked or murdered as much as anyone else… But it seems to be the typical media beat up of PNG, the “fear”, the sensationalism.

Here’s the link to the article:

http://www.huffingtonpost.com.au/eoin-blackwell/living-in-a-land-of-carjackings-and-murder-was-less-stressful-than-driving-in-sydney_a_23240658/

At the end of the article, Eoin does point out that carjackings etc in PNG is borne out of poverty, that’s the “balance” so that he can write whatever he likes in the rest of the article.

And yes, I don’t disagree that being a victim of road rage is very stressful, and living in Port Moresby is also very stressful. But why the comparison? They have absolutely nothing in common. Why not have a title of “I felt safer in Port Moresby than Sydney”….? Why does every article about Port Moresby have to focus on Carjackings and Murders?

PNG has 1/3 of the population of Australia and 50% more population than New Zealand, but with substantially less resourcing in law and order, and yet the crime statistic’s for Australia and New Zealand are pretty damning. So lets not focus on Australia’s issues, but turn it into a PNG thing…

The other point I find I struggle with in Eoin’s article, is the Eoin was in PNG in 2011/2012/2013, and his road rage incident happened in Sydney when he still had a year of his 2 year stint to go. So that placed it 5 or 6 years ago – but the article with it’s “I asked my wife this morning” makes it sound like it all happened yesterday. It also flies in the face of the terrific parting article when Eoin was leaving PNG.

http://www.businessadvantagepng.com/interview-eoin-blackwell-former-aap-correspondent

Look I don’t want to trivialise what could happen to you in PNG. I’ve got plenty of friends and framily (that’s friends that are family apparently) and friends of friends that have suffered greatly at the opportunistic crime that happens in Port Moresby (Myself included). But this constant bias of Australian media reporting crime in Moresby is pretty suffocating, and especially in the lead up to APEC 2018 and the opportunities that this will present to showcase PNG to the world. PNG doesn’t need all of Australia thinking it’s closest neighbour is a cesspool of rampant murders and carjackings – it needs to show how much PNG has progressed, especially in the past 5 years in economic development, investment opportunities, event management (the Pacific Games and FIFA Under 20 Women’s World Cup – and soon to be Rugby League World Cup), and economic growth. Other “tourist” hotspots around the pacific don’t seem to attract the same level of crime reporting – don’t want to scare the tourists now do we?

If I was a conspiracy theorist, I’d say that the Aussie Military presence both in PNG and Darwin, the level of funds in the guise of Australian Aid and the deals around Manus Island, isn’t so much for PNG’s benefit, but more to ensure that uncontrolled border between PNG and Indonesia has an Australian eye across it. Getting the Australian media to focus on crime and/or political instability in PNG gives the Australian Government a reason for funding “Aid Monies” into PNG and in return concessions on ensuring the safety of Australian mainland. PNG could be the new gateway to Asia, and it was no surprise to me when South Korean warships were in Port Moresby at a similar time as the FIFA U20 Womens WC was being held, featuring the eventual winners, North Korea. Just like WW2 featuring the Japanese offensive, PNG is in a significantly strategic position for Australia. Hmm – maybe I have just trivialised the Australian Aid program, and that’s quite unfair, I know a lot of people in DFAT and the ADF and other agencies who are doing a bloody sterling job and putting 100% into their time in PNG – PNG needs them, they make a hellova lot of difference.

OK – I’m not a conspiracy theorist, and maybe there is a bit of over-analysing there 😉

The other sensationalism in Eoin’s article is referring to the “mutiny” that occurred whilst he was in PNG. Mutiny? Really Eoin? Since 2011 how many Prime Ministers has Australia had? What happened in PNG was pure politics, a calculated bid for the top job that worked, and although I have no opinion to what happened to Sir Michael Somare, it was very evident that Peter O’Neill used political manoeuvring to gain power, and subsequently win the next 2 elections. I’d say that’s a lot more political stability than in many places around the world, but to call it mutiny is stretching it.

Can I also just say; that in fact, I felt at times safer in Port Moresby than many places I have travelled around the world. Not the least, safer than parts of Auckland. Auckland has a reputation for home invasion’s and burglaries, and some of the astronomical violence that we are experiencing in NZ with attacks on corner shops (dairies) beggars belief. Australia too, with unprovoked attacks on innocent people – I shake my head.

I always set out the intent of this blog to be as balanced a viewpoint as I possibly can on life in Port Moresby. I’ve never shied away from telling it as it is, but at least if you read my blog you will always see the good and the bad – I just wish the mainstream media could put a bit “more” balance in their articles as well…

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The worst thing you can do in Papua New Guinea

Is not appreciate this incredible place…

I took my kids kayaking yesterday. We have rented a place in sunny Waipu Cove whilst we settle back into life in NZ and the magical spot we have gives us direct access to both the estuary and the beach. There is nothing like waking up to the sound of rolling surf onto the beach, I feel almost on holiday, every day. There is a Shag that perches in the branches of a Pohutakawa Tree right in front of the dining table, and less than a metre away a Tui drinks nectar from a flower. And then the crazy fantail drunkenly flies across from one side of the vista to the other. I really appreciate being back here and seeing NZ completely differently to when we left.

So one of the worst things that can happen to you in PNG, is not appreciating what is right there in front of you. Focusing too much on the negative, and not getting out there.

We had 30+ degree heat, and yet never took the kids kayaking. We could have begged and borrowed someone’s kayak, but honestly the thought of paddling in that heat would drive me to the bar in search of a cool SP.

In 2011, we took a crazy car trip up to Crystal Rapids. It was a real simple trip, 3 cars full of kids and parents all new to Port Moresby. Jacinta and the girls happened to talk to some old codger down at the Yachty who drew a map on a piece of tissue paper. Back in 2011, Google Maps didn’t cover the Sogeri area, and we really had no idea where we were heading, but he told the girls, you’ll be fine, just follow your nose.

I then checked directions with my team at work after seeing the scrap of paper, which had a Y on it, some writing indicating a High School and that was about it.

They gave me the general direction of where to go, and told me to be careful.

So – we all head off, the intrepid travellers, with beers and bbq and kids and togs/swimmers. A great wee convoy, off out past the airport towards 9Mile.

We get to 9Mile, and it was a Y type intersection (it’s now a roundabout). I thought that was a bit too soon, Crystal Rapids was quite a bit more of a distance. So, not deterred, I pulled over to ask for directions. I found out later, that we had pulled over at 9Mile Settlement, and as indicated in my previous post, a bit of a dodgy wee spot. Never mind… a lady came up to the window and indicated that we were to just keep driving, and so off we went again. Me, in the lead – cause I knew where I was going (ha ha).

We went past the turnoff to Bomana War Cemetery (we hadn’t visited there yet), and carried on to about 15Mile, having not seen a High School, I had to admit I was a little concerned I missed a turnoff. Not wanting to look panicked, I pulled over to the side of the road and asked on old man where Crystal Rapids was… naively… he only spoke Tok Pisin, which at that stage I could only say the basic’s. “Mi go bigpla wara, yu save?”… He pointed up the road “Tenk yu tru!” And off we went again…

Finally we get up the road, Sogeri High School..finally, and here is a Y intersection. Obviously this was the one drawn on the map, not the 9Mile turnoff. It had been raining, and here we were in my company car, a little Honda CR-V, but our convoy had a Navara and a Fortuner so even if we got stuck we had no worries.

Up the hill we went, the wee CR-V sliding around in the clay and bottoming out, it was great fun – and pretty cheap to gain entry to Crystal Rapids (I think it was about K20 per car).

Crystal Rapids is a great spot, the river runs around the picnic area like a big horseshoe, and on the downstream side is a series of rapids. The local boys were running across the rapids to the other side, and then diving into what must have been a very deep pool. Lots of fun for the kids to watch. Then a game of Touch Footy started on the edge of the river, it was a bit of a hybrid game as it appeared that if you got caught with the ball close to the rivers edge, you ended up getting thrown in the water.

As we were enjoying a BBQ and a few beers, we all heard a car revving as it was coming over the hill, it was a Toyota Camry, was basically no suspension, completely full with people. How they got that over there, I have no idea – but I can’t imagine how they were going to get it back…

Unfortunately our time was cut short as a bunch of drunkards arrived and decided they wanted our spot. We quickly decided to avoid any agro and just leave. Yes – it can ruin the weekend, but you get idiots everywhere in the world, and sometimes it’s just easier to go.

Heading back over to Sogeri Village, we all stopped to buy pineapple on the side of the road. You have not had pineapple until you have eaten Sogeri Pineapple, and then you will never what to eat “tinned” or store bought pineapple again. Simply delicious!

The view coming back from Sogeri (which is elevated up a valley) is magical. And the drive down is a lot quicker than the drive up.

I don’t think I really appreciated the magic of Sogeri until reflecting on that trip up there. It was a great day with new friends – I’m glad I bluffed the whole “I know where I am going” speech. And I’m glad the we got to appreciate a little bit of paradise just out of Moresby.

In search of Papuan Black Bass

My son Xavier said to me today “Dad, do you remember that time we went fishing with Uncle Troy?” This, after he just let rip in the backseat of the car, and we are winding windows down trying to evacuate the air…

The smell…

The reminder…

The worst fishing trip in the history of fishing trips.

My mate Troy (who should remain surname-less), Xavier and myself took up the offer to borrow our mates brothers river boat to head up to Galley Reach for the L&A Construction/Dekenai Black Bass comp. We should have said, no thanks, but we love our fishing, and there is nothing like spending a couple of days with your mate on the water, talking shit and teasing the youngster.

The week prior didn’t start too good, and maybe that was the sign we needed – but we chose to ignore it. Not only did we not have the basics, fuel, containers, net, a boat… But I had only been up “The Reach” once, and Troy hadn’t been for some 20+ years.

So – we got the boat sorted, mates brothers cousin had it all ready to go, and threw in a net for us. But – the connection was different from 4×4 to trailer. So, a half hour of mucking around and we had a number8 wire solution rigged up. Mates “cousin brother” (PNG Style) then assured us that everything was sweet, new bearings in the trailer, motor was working great etc etc. We even borrowed some fuel containers – so we were good to go!

Saturday morning, 4:30am – and we are off. Lines in at 6am and at least an hour and a half to “The Reach” and home creek where the boat ramp is. A pretty uneventual journey, however the road is potholed to all hell and back, and each village along the way had cut in a trench instead of judder bars to slow you down, which is fine when it is sunlight, but not so great when it is 5am and dark.

Driving without really remembering where the Home Creek ramp was, it was all a bit of a lets see where we got to, and then a couple of landmarks popped out and we were gaining on the dirt road turnoff.

And then we hit disaster #1. Troy turned into the dirt/mud road and then all of a sudden the truck bit in and we shuddered. Getting out of the truck, here was the trailer missing the inner turning wheel, axle in the mud, and back at the entrance the wheel lying there.

We grabbed the wheel, and as we were scratching our heads trying to figure out the next move, but who should appear, our mates cousin brother. He of “the bearings are new” fame. Of course, one look at the bearing in the trailer and he had been duped by some dodgy bastard that just repacked the existing buggered bearings.

The great thing about PNG is that either a local has a bush knife, or a long termer would have one too. So our bro eyed up a big bamboo in the bush, and 10 minutes later we had a sled made up under the axle and Troy is hammering the hell out of his Hilux up the rutted hill to get us to a flat patch and off the road. The bro, drives past and offers us his trailer so that we can put the boat onto it to get down to the creek – another km down the track. So after sorting our shit out, and saying hi to all the boys towing trailers to go fishing (tut tut – bad bearing boys) we eventually get the bro’s trailer and transfer the boat from one trailer to the other. No mean feat, that wee boat weighed a pretty penny. And contrary to what the bro told us “yeah mate, this bloody boat will fit on my trailer, she’ll be right mate” the bloody boat didn’t. Some more number8 wire, and the boat is going to the river stacked on it’s side in the worlds smallest boat trailer. No harm done, but the local families that live down the boat ramp must have thought that we were certifiably long long (crazy) dim dim’s (white men). Lucky my mate Troy speaks fluent tokpisin, the boys gave us a hand to get the boat in the water, hook the motor back on, and then a couple of them hightailed it up to look after the trailer for us for the day so no bugger steals it. Good lads.

We get on the water, finally, thankfully we can start fishing. Everyone else is already out there, having a laugh at our expense (except of course for a couple of blokes from Boroko Motors who were having a rather shitty (literally) time trying to get to Home Creek), and a few stray fisherman who were having a little lie in…

So, we push off, Troy goes to start the motor. Nogut! Em pinis. What the hell! Bloody motor wouldn’t start. Now, Troy could possibly pass as a pretty good kiwi with all the number8 wire fixes he’s been dishing out (I’ll give him the credit) – but he’s an Aussie, a PNG Aussie – so that helps a little bit more 😉 and a couple of minutes later he has figured out how to get the motor started. Just means we have to take the cover off each time to get it going. Meanwhile, our “Bro” is 30km up the Laloki whilst we muck around with a motor “that goes sweet mate, just had it running, no worries – you’ll be right mate”.

We are away, but the river system is dirty brown. This is the first comp of the season, and we’ve had a bit of rain. And listening in on the radio, it seems that no-one is catching anything. Of course, we are all targeting the legendary Papuan Black Bass, the meanest, toughest freshwater fish on the planet – and that’s no idle boast. People from all around the world travel to PNG to try and tick this one off their bucket list, and lots of them go home empty handed. If we are lucky, we might get a nice Barramundi (they grow BIG in PNG), or a nice Mangrove Jack. All three of those fish will bust backs, lines, and gear. Xavier had already caught himself a beauty Mangrove Jack a year beforehand around the 5kg mark so he would love even a little Black Bass, he was on ultra-light tackle too, a mean feat for an 11 year old catching that Jack.

We start traversing the river system, no livebaits as the teams that turned up on Friday used up all the Tilapia (and were hogging the rest). Trolling up the river systems, casting into nasty Black Bass territory, hitting the eddies, and then exploring into the unknown. Nothing.

We decided to head back early, get the boat sorted, and try and get the busted up trailer to Doa Haus (the clubs camp house) for repairs.

On the way back, we could see a large front bearing towards us. And before any of us could get rain jackets on, we had a wall of water hitting us. Visability was down to a boat length, and we weren’t keen to be banging into anything and falling out. We had already spotted a big crocodile in the water earlier in the day – none of us wanted to be dinner. Although truth be told, we only ever saw one croc, but we did hook a croc line with a big mean hook on it…

If you have ever been in a monsoon rain, you will know that it hits hard and leaves fast. What you normally don’t see, is that the force of the rain into the river bounces water up a foot. It’s hugely impressive, and you can see why some of these little river boats have auto bilges etc.

We finally get back to Home Creek, tie up the boat, and go get the Hilux. One of the old fella’s comes up apologising “Sori Boss!” Aww shit, what’s happened now? Apparently, some bush people came and broke into the back of the Hilux and tried to steal everything. But the local villiage boys ran them off and got our things back… Well, Troy and myself can smell bullshit faster than the bull can shit. The locals wanted some money for ensuing the safety of the truck and our stuff. Lesson learnt by us… No one has had gear pinched from there according to our mate, and the locals were having us on. They still got looked after anyway as we left the boat with them to look after, and would sort them out on Sunday when we were leaving as long as everything was looked after.

We take the bro’s trailer up to the busted trailer, and with the help of the boys looking after the trailer, we put one on top of the other and set off to Doa Haus.

A trip back to drop off the bro’s trailer before he got in and we were back at the Hauswin listening to the tales of woe, broken rods and blisters. Luckily, one of the Boroko lads had some bearings for the trailer, and declared that we were lucky buggers, but as he had the bearing, we had to replace it. With no idea, and under the guidance of “he who cracked the whip” and with a bit of help from some lads who never made it onto the water, but managed to water themselves, we got the busted bearing replaced, and the other side checked and cleaned and declared fit for the drive back.

A beer or two later, and our bro, he of “she’ll be right mate” fame turns up with a beauty of a Papuan Black Bass, and stories of the one that got away. A wry smile and a shake of his head over the boat, trailer and our tales of woe.

The great thing about Port Moresby, and PNG all over. Is the time sitting with mates, or mates of mates having a yarn, a beer or two, a good feed and a few more stories. Doa Haus and the fishing club boys make everyone feel at home, no matter how good you are, or how bad you are, we all pull the piss and had a great time.

With what we thought were our troubles now behind us, we decided on a 6am start. The boat was already at the ramp, we just needed to get the motor on and our gear in. So an early checkin to bed before the snorers hit the rooms (Doa Haus is very much communual mattress on the floor or a bunk – first in best dressed).

Sunday morning, and we are off again. First on the water and we try our luck at the rocks, a close by spot that catches a few fish, but no joy. We head on up one of the rivers where we got a little bit of action with some barracuda (some 15km inland), and then Xavier got absolutely smashed by some monster fish. We were fishing 15kg line (targeting Black Bass – you need it), and something tore through Xaviers line and a big bust off. It was either a big cuda, or one of our target fish. It made us pretty happy to finally have something happen, but sadly we lost one of our prized lures in the process. Lunch under a tree full of ants for the second day in a row had us swatting and ducking for cover, and then it was time to call it quits. Not before sliding to a stop on a sandbar and then finding out how many rocks there were at the Rocks when the tide is out. (We punted onto them to retrieve another wayward lure).

Getting back to Home Creek, you could rightly say we were buggered. Xavier had almost passed out at one stage as the heat on the water really sapped him, but a bit of a feed and plenty more fluids kept him going. The trick we found, was to put a “buff” into the chilly bin/esky and then put one around your neck and another under your hat. Really keeps the heat down. A bit of mozzie spray around your hat helps with the bugs. And of course, we are in long trousers and shirts, all lightweight fishing gear, beats the hell out of getting sunburnt…

We loaded up, sorted out the team at Home Creek and headed back to Moresby. The plan being we would be in Moresby by about 5:30pm before dusk. Oh how plans can change…

As we were cruising along, we started smelling something burning. Nasty burning. Poor Xavier in the back started covering his mouth, it was really not good. A few stops trying to ascertain what was wrong. Trailer was fine, truck not so much. We gradually limped to the Brown River bridge, and hoped like hell that it was clear – we weren’t stopping in the middle of nowhere, and things didn’t look too good.

Breaking down in some parts of PNG and Port Moresby could easily be a complete disaster, or bring a nice bunch of people to help. But now hitting 6pm and dusk, this is not normally the time for people that would normally help to be out – but the buggers that will take advantage of the situation. I could tell Troy was getting anxious, and I know I was too. But we also knew that our mate was still behind us, and if we got in the shit then he wouldn’t be too far away.

We finally got to 9 mile settlement, and at this stage, we are doing about 20km/hr – the diff feels like it’s gone, we’ve got grinding and crunching and a steady stream of smoke out the back. 9 mile settlement at 6:30pm is not a good place to be, but we limp past grateful that the Hilux is tough as. Just down the road, and our mate “beep beep” and a wave, roars past. “I wondered why you were going slow” he tells us later that week…

We make it back to Troy’s yard, and he reverses the Hilux, there is an almighty clunk, and that’s the end of that.

We shake our heads, never again. Fishing trip from hell… No real fish caught, a lot of money spent – but some great memories and something to laugh about over a beer or two.

Thankfully, we didn’t get the NAFA award. That went to the Boroko Motors boys that towed a boat all the way up the reach and never ever put it in the water.

And, if you have read this far. Our mate Ado, and his cousin brother Marco (the bro) – cheers boys. You may have thought your names were never going to make the story – hahaha.

#PNG Best of Times. #goodmemories

Blockchain in Papua New Guinea, Myth or Messiah

Even if you aren’t in the technology field, you would have had to be living under a rock to have not heard anything about Blockchain. Blockchain is the “ledger” that enables cryptocurrencies like Bitcoin to be bought and sold, and is increasingly being investigated for use in other financial types of transactions and in the case of Papua New Guinea being looked at as a method to bank the unbanked. 80% of Papua New Guinean’s do not use banking facilities, some by choice, some by virtue that they don’t need it, and some just because they have no way of even getting to a bank. There is also the requirement for Banks and Financial Institutions to perform significant due diligence on it’s customers with the primary starting point being KYC (Know Your Customer). When you open a bank account you must have some form of approved identification, and that’s just the first hurdle. What happens when you have regionalisation of registries (eg: Births), but you have moved locations? (You need to plane ride to get anywhere out of Moresby) What if you happen to have more than one name? Or have been married in accordance with tribal or religious beliefs, but never registered that marriage – but taken another name?

Now imagine that the 80% unbanked, pretty much equals the 80% of the population without a mobile phone, 90% of population without internet access, and then 80% of people living a subsidence life with only 20% of the population in formal sector employment.

So, 80% of people in PNG may not have access to any clear form of identification, making the governing principles of simply opening a bank account extremely difficult for the majority of Papua New Guineans. Yes – there are other forms of obtaining identification, one being the “vouch for” system (highly dubious at best), “statutory declarations” again, just because a Commission of Oaths has signed and stamped it, doesn’t make it true. The Superannuation Funds could provide a single source of ID, however they too are only capturing the formal sector and only companies that are registered with the Funds. Some smaller companies don’t have to be contributing to Super, and as we well know – SME’s are generally the backbone of any nation and PNG is numbered amongst them.

So any Financial Inclusion program to get the unbanked banked, is going to have to address how to correctly identify Papua New Guineans. And at the moment, Employer ID (which is easily faked), drivers license, birth certificate and passport are the main ID’s. However, lets not forget the National ID program setup to resolve some of these issues, but ultimately is a siloed system where you do still have to vouch for a person (I know – I have done this). And still, it doesn’t gamechange the PNG identity system, it doesn’t make it easy for Banks, it doesn’t make it easy for anyone.

So how does Blockchain come into the picture?

At the moment – I think Blockchain could be a lost opportunity for PNG. The focus is certainly around Financial Inclusion, and the Bank of Papua New Guinea is driving a program to investigate monetary transfers via Blockchain. But that isn’t the problem, we already have lots of methods to transfer monies, some have failed and some are succeeding – already the Bank of Papua New Guinea led National Payment Gateway is going to create more and more choice. Adding another may create more confusion for people, and unless we look seriously at Internet/Computer Literacy we could be opening ourselves to plenty of other issues (read my previous article). At least with the formal Banks and Microfinancing units, people have a place to point the finger if things go wrong.

Where should we use Blockchain technology?

At it’s heart, Blockchain is a record and customer management tool. If we were building a new National ID system today, we should be gamebreaking and using Blockchain principles. Imagine a Niugini ID System, that the following agencies and sectors could use to validate, add, and update:

  1. Birth’s, Death’s & Marriages
  2. Customs
  3. Inland Revenue Commssion
  4. Immigration
  5. Passport Control and Issuing
  6. Drivers Licensing
  7. Superannuation Member ID
  8. Credit Bureau
  9. Finance
  10. Banking
  11. Telecommunication Companies
  12. Companies Office
  13. Elections
  14. Health

Therefore not only creating a single source of truth, but a vehicle to now allow realtime verified payments integrating Banks to Customers. An integrated KYC system. Be able to now apply for a passport online, as you are NID verified. Be able to vote in national elections on your NID authorised mobile app. Be able to pay your taxes automatically; apply for Finance without needing to actually see someone; connect a mobile phone number to your NID; and of course be able to open a Bank Account via a mobile phone.

People keep talking about Blockchain being a “game changer” but there is just a lot of fluff and hot air about Blockchain, not only in PNG, but also Australia, NZ and the rest of the world. And the reason is simple, no-one wants to reinvent the wheel, maybe they have already spent millions on API’s that allow integration, and the R&D for Blockchain is just too costly and heaven forbid, something else comes along that is better – or Blockchain gets hacked or, or, or… you get the picture.

Geez – we still have companies operating systems that are 20+ years old, that think IT is where you find nerds to help you fix your shaky mouse problem. How do we make those companies see IT investment especially in technology like Blockchain isn’t a cost, it’s a priority to ensure their business is going to be around in the future. How many BCP’s state investment in technology is critical to the continuity of our business? How many company strategies identify time working on gamebreaking strategies will account for increase in revenue? Is it because they don’t trust it? Do you, reading this blog, ever wonder how Uber came to be so dominating in just a few years, or why some of the most valuable companies in the world are tech companies… The gamebreakers (not gamechangers), disrupters and innovators.

Papua New Guinea is in a unique situation (having jumped the PC generation) being a nation built on mobility, it can take advantage of technologies such as Blockchain to create an integrated Government/Commercial record system that would be the envy of the world. The rest of us are playing catchup, PNG has an opportunity to take the lead.

Why Internet Connectivity and Cost Reduction should be a top priority for this Papua New Guinean Government.

In 2011, there were just 70,000 people using Facebook in PNG. A mere 1% of population. Elsewhere around the world, Facebook had effectively become the mainstream communication forum and sudo news outlet. In PNG it was being used by a few savvy Papua New Guineans, but in general it was used as a the primary form of external communication for the many Fly-In Fly-Out and Residential Expatriate contractors. Much of whom were in PNG as a result of the economic growth created by the ExxonMobil PNG LNG project.

Internet Services were provided adhocly, and were both expensive for equipment and installation as well as ongoing monthly costs. A gig of data on a slow, somewhat sporadic connection was costing around USD$100 per month. All internet services were connected via either the poor performing and oversubscribed Tiare Gateway, or via Satelite. Costs to business were astronomical, and in fact still are.

At this time, mobile infrastructure was expanding via Digicel’s ever increasing network, and the days of carrying both a bemobile phone and a Digicel phone were slowly reducing. Dual-SIM phones are still an attractive proposition in PNG though, and that is purely driven by consumer’s managing costs – not consumers trying to get coverage.

The big play in that time was Digicel’s move to provide not just 3G on the mobile, but also start strategically selling low cost Andriod Smartphones. Asian stores were already in this market, but Digicel did seem to lower the price tag across PNG. Digicel could see that possibly taking a loss on hardware opened up the market and drove the data adoption which at that stage had been confined primarily to business and wealthy residents/expatriates.

The Internet opened up, albeit slowly – and the place where Papua New Guinean’s started first was Social Media. Digicel fuelled this by utilising the 03B Satelite and new Madang/Guam fibre in conjunction with good marketing for data services. The trend for Facebook users in PNG was immediately going up, and Digicel followed this up with a period of “Free Facebook” across it’s network.

During this time, Digicel really started to focus on diversification, mobile ads, then TV, then online news. But meanwhile it’s subscriber base was increasing alongside the emerging middle class of PNG, but not everyone was happy with the neglect that Digicel’s diversification had caused it’s mobile network. The implementation of LTE came with it huge billing issues, and the re-emergence of bemobile as bemobile/vodafone gave consumers more choice. Data prices were decreasing, but consumers were feeling ripped off through a lack of transparency on smartphone updates etc, and Digicel playing around too much with it’s billing.

The unfortunate aspect of Mobile Broadband was that is was still expensive, and as people had no other forms of internet access they had opened up Pandora’s box with viruses, ransomware, malware and lots of other nasties just because it was too expensive for all those updates to download to their devices.

Companies too, struggling with a lack of experienced IT personnel created nooses around their necks by opening up mobility to their staff without any management, cost control nor training and education.

By 2016, a new wave of threats was starting to make inroads into Papua New Guinea. Companies finally figured out that even though they might be in a place no one wants to target, cyber criminals were finding their way easy and open. Companies in PNG were having websites hacked, ransomware infections, and rampant viruses traversing their orgainisations.

I recall ringing a friend of mine who was an Executive in a very large enterprise letting him know his companies website had been hacked – he had no idea. It stayed that way for some time… At about the same time, I had a call from an expat in another company advising me that another companies website had a backdoor straight to their database, and did I know who to talk to… A month later, a local Club of which I was a member had their website hacked and defaced. After talking to the General Manager, they had no idea what to do – and their local website host couldn’t help – interestingly enough, it’s still unavailable at the time of me writing this.

I had interesting calls and emails from IT Managers in other organisations wanting to know how they could get rid of the Ransomware on their network, or wanting advice on AntiVirus to use (it had expired across their network some years ago – but they weren’t getting any viruses, so it was all good, right?). Or the other company with it’s many Windows XP machines, or the IT Manager wanting help on how to patch his PC’s across his network, as they hadn’t done it and every time they tried it crashed their Wide Area Network – they couldn’t afford any more capacity

And these are organisations with IT teams and IT Managers in place…

I shudder to think what the country is now exposed to across the it’s fast expanding internet presence.

A year ago, local news reported something that I thought was really telling. Papua New Guinea was ranked #1 in Google for searching for “Porn”. Not Gangbangs, or MILF’s, Interracial, Beastiality, Hardcore, Softcore or any other of the many search terms you could use, just “Porn”. And there was national upcry! Seriously… PNG is NOT and I repeat NOT the worst in the world for searching for pornography – they are just the one ranked using the search term “Porn”. And why is this important?

Because PNG is a late bloomer with having some sort of widespread internet, Papua New Guineans haven’t figured out the nuances of searching for something. This goes hand in hand with the viruses, the malware and everything else out there that is causing issues. If you go onto a Facebook Page like “Voice of PNG” you will note the appalling language, lack of etiquette, bullshit artists, con men, and keyboard warriors.

I read an article on LinkedIn a few weeks ago, then in the comments a young lady from a major company in PNG basically called the company she worked for all sorts of names, and that then fuelled other people having their say, and in fact co-workers jumping in and having a blast. How idiotic can you get? I just don’t think they realise that anything they dump on the web is there for everyone to see – forever. Bagging out your employer is just a big no no, and I don’t think they expected anyone to notice..

Education is the most important thing for Papua New Guineans right now. PNG needs to learn how to use the internet, but of course they can’t, because it is too expensive and too unreliable. They needed to be guided on Cyber Safety, companies and ISP’s need to ensure that employees and consumers know it’s their responsibility to look after themselves not just at work, but at home as well.

I believe the PNG Government has an obligation to both open the internet up to the wider populace, but also setup an Internet and Cyber Task Group like the brilliant www.Netsafe.org.nz here in New Zealand. This fundamentally starts the education process in schools, and then carries this through to business and the community.

I also believe that mandating a lowering of cost to a level the same as it’s neighbours within the next 12 months would create a huge amount of opportunities leading into APEC in 2018.

Some time ago, there was articles in the papers that explained how the new IXP was going to lower costs drastically by the end of 2016, Business Advantage did a little piece on it: Business Advantage – IXP Many Lower Costs

But the reality is – nothing much has happened, and neither will it. The issue with the IXP is that most services were being hosted outside PNG anyway, so routing local traffic to local websites etc that didn’t actually exist was just trying to pull the wool over everyone’s eyes. And companies like Digicel and Speedcast are all popping their traffic out via 03B so commercially it wouldn’t make sense. And aside from Mobile, local loop costs are still going to hit consumers and businesses in the back pocket.

I remember in NZ having to pay for International traffic and then free National traffic, and it still didn’t really make a huge impact as we weren’t hosting a lot in NZ back then (although times have certainly changed in NZ)

Yes – this might put some businesses out of business, but quite frankly, they all need to get a lot more competitive.

With increased access and lowered cost of Data and Access, Businesses and Consumers would be able to actually update PC’s and Phones, reduce Cyber Risk, get more outward Education, start an online business, promote PNG, develop opportunities, raise tourism profiles, create external investment opportunities.

So.much.opportunity